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Customer Reviews.

service

5

Very efficient and high quality as expected from a premium brand

10 February 2018

sales

5

Efficient, professional, knowledgable and personable service.

09 February 2018

service

4

extra help with car seat, kept up to date with progress, service finished same day

08 February 2018

service

5

all done in a timely fashion and car washed too, always a bonus!

06 February 2018

service

4

Took a little longer, that's all

06 February 2018

service

5

I found all the staff to be cheerful, extremely helpful and very knowledgeable in all areas about the Mini product. Overall it was an excellent experience.

06 February 2018

service

5

Same as above

05 February 2018

service

5

Sorted an unexpected problem very quickly to get us back on the road

04 February 2018

service

5

Great team, nothing to much trouble . They are like one big family.

03 February 2018

service

5

Excellent - was kept informed along the way of the progress.

02 February 2018

service

5

Great service

02 February 2018

service

5

Again, Jeff made the whole experience really easy and was personable and helpful throughout

01 February 2018

service

5

I’m completely satisfied with the service provided as I was slightly late but still my car was accomodated for servicing. A courtesy car was provided while the car was getting serviced. A call was made when the car was ready to be picked up.

01 February 2018

service

5

very prompt service with attention to detail

01 February 2018

service

5

The service was carried out promptly and the results were advised to me immediately afterwards.

31 January 2018

service

4

Overall the service was great. I had to wait a long time when I went to pick my mini up because they could not find the lady who had delt with it. Many other staff were standing around chatting (it was the end of the day) it was a bit frustrating

29 January 2018

sales

5

All options clearly explained. Staff very helpful. Enjoyed the experience of buying my first mini!

28 January 2018

service

3

Good service but i did request a service book stamped and was promised this but never received one.

26 January 2018

service

5

WInter check and free service was thorough.

26 January 2018

service

4

The staff are excellent but the car still has issues

19 January 2018

service

5

Friendly and knowledgeable staff

19 January 2018

service

5

Mini took responsibility for an unexpected mechanical failure on a 'goodwill' basis - we were overwhelmingly grateful.

19 January 2018

service

5

everything is fine and best services

18 January 2018

service

5

Prompt and pleasant service. All questions answered. Car washed after fault fixed

17 January 2018

service

5

Service department excellent and valet better than a professional job

16 January 2018

service

5

All was very easy and efgicient

16 January 2018

service

5

The staff are very helpful

15 January 2018

service

5

Prompt and personal attention to service work and customer relationship.

15 January 2018

service

5

I was looked after over and above my expectations

14 January 2018

sales

5

Everything was perfect.

09 January 2018

service

5

Always great service

08 January 2018

service

5

Everything worked smoothly

04 January 2018

service

4

kept updated of progress

04 January 2018

service

5

efficient and friendly service

04 January 2018

service

5

As above - excellent service and knowledgeable staff

02 January 2018

service

4

Car collected and returned when agreed, work agreed performed.

02 January 2018

service

5

Lots of information and help.

02 January 2018

service

5

Completely satisfied

01 January 2018

sales

5

Very quick service received by friendly staff

01 January 2018

service

5

The video report was reassuring and honest and transparent

30 December 2017

service

3

as above

29 December 2017

service

5

Completed work needed to a high standard

25 December 2017

service

5

Again very efficient & helpful.

19 December 2017

service

5

Great service reception and very competitive prices.

18 December 2017

sales

5

excellent people at the dealership in ipswich who were extremely helpful and wanted to do the deal

18 December 2017

service

5

Proactive and understanding service staff

16 December 2017

service

5

They kept me informed on the progress throughout the day and finished earlier than expected.

11 December 2017

service

5

What I said above and its good to have the car returned cleaned - it is appreciated.

08 December 2017

service

4

The car was serviced within the given time frame, and I received a video of the actual service via the technician. It’s just a shame that I sat in reception for two hours and never got asked once if I would like a drink. In fact in the end I asked !

07 December 2017

sales

5

Excellent service.